Electrical technician carrying out electrical testing

Emergency Electrical

Electrical problem that can't wait?
Call JP Electrical.

Unexpected power loss, repeated circuit trips, electrical faults or something that simply does not look right? Call and explain what is happening.

CALL 0499 090 330 SEND AN ENQUIRY

Electrical Faults Unexpected electrical problems

Loss of Power Partial or unexplained power issues

Tripping Circuits Circuits that will not stay on

Call & Explain Start with what you can safely observe

Urgent electrical problems

Some electrical issues need attention sooner.

You do not need to diagnose the fault yourself. Tell JP Electrical what you can safely see, hear or observe and what has changed.

Partial loss of power

One area of the home or business loses power while other parts of the property remain operational.

Repeated circuit trips

A circuit or protective device repeatedly switches off and will not remain on during normal use.

Electrical outlet problem

A power point or connected electrical fitting suddenly stops operating or appears damaged.

Lighting fault

Lighting behaves unexpectedly, repeatedly trips a circuit or stops working across part of the property.

Visible electrical damage

A fitting, appliance connection, switchboard or other electrical component appears damaged.

Something just isn't right

If the electrical system suddenly behaves differently and you are unsure what is happening, call and describe it.

Need to speak to JP Electrical? 0499 090 330

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If you're unsure

Keep yourself away from the fault.

Do not remove electrical covers or attempt internal electrical repairs. If you can safely move away from the affected equipment or area, do so and call for advice.

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Do not dismantle equipment Do not remove covers or open electrical equipment to investigate internally.

Avoid damaged electrical items Do not continue handling an electrical fitting or appliance that appears damaged.

Describe what happened Tell JP Electrical what stopped working, what tripped and what you noticed beforehand.

Immediate danger? If there is fire, serious injury or another immediate threat to life or property, contact emergency services on 000.

Electrical technician investigating an electrical problem

Fault investigation

Finding the cause comes first.

An electrical problem is not always obvious from the symptom alone. A tripping circuit, dead outlet or partial loss of power can require testing and investigation before the correct repair is clear.

Start with the symptoms and when the problem began.

Investigate the affected circuit or electrical equipment.

Explain what has been identified and the appropriate next step.

Complete the agreed repair or further electrical work.

FAULT FINDING & REPAIRS

What happens when you call

Start with what you know.

You do not need to know the technical cause. Explain the issue, where it is happening and what you have safely observed.

Call JP Electrical

Explain the electrical problem and the property location.

Describe the symptoms

Tell us what has lost power, what has tripped or what looks different.

Assess the problem

Work through the electrical issue and identify the appropriate next step.

Repair where required

Complete the agreed electrical repair or other required work.

South East Queensland

Tell us where the property is.

JP Electrical services properties across Brisbane and South East Queensland. Availability will depend on the location, nature of the fault and current scheduling.

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